Frequently Asked Questions
If you have any questions not listed here, please feel free to contact us.
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Dreamspell Events is a wedding and event decor hire business specialising in enchanting, fairytale-inspired styling. From glowing lanterns and romantic lighting to whimsical decorations and magical little details, we help transform ordinary spaces into extraordinary settings.
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Our collection features carefully selected decorations designed to create a magical atmosphere for your event. Browse our catalogue to discover available items, which may include lanterns, gazebos, decorative lighting and other fairytale-inspired pieces.
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While weddings are at the heart of our collection, our decorations can also be used for engagements, elopements, garden parties, birthdays, private celebrations and other special occasions.
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Simply browse our collection, select the items you'd love for your event and get in touch with your event date, location and requirements. We'll help you check availability and guide you through the booking process.
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We recommend booking as early as possible, particularly for weddings during popular seasons. Booking ahead gives you the best chance of securing your favourite pieces for your special day.
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Delivery, collection and setup options depend on your location and the items you hire. Please let us know where your event will be held and what you have in mind so we can discuss the available options.
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Self-collection may be available for selected hire items. Some decorations require additional care or suitable transport, so please enquire about collection arrangements before booking.
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Hire periods depend on the items selected and your event requirements. Get in touch with your event date and preferred collection or delivery times so we can confirm the arrangements for your booking.
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Any security bond or damage deposit will be outlined in your booking terms before you confirm your hire. We ask that all decorations are treated with care and returned in the condition specified in those terms.
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We understand that accidents can happen. If an item is damaged during your hire period, please let us know as soon as possible. Any repair or replacement charges will be handled in accordance with the agreed hire terms.
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Absolutely! Our fairytale-inspired collection is ideal for garden weddings, woodland-inspired celebrations and outdoor receptions. Some items may require shelter or suitable weather conditions, so we'll help you determine what is appropriate for your venue.
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Outdoor events can be unpredictable, so we recommend having a suitable wet-weather plan. Gazebos and other structures must be used in accordance with their safety requirements and weather limitations. Please discuss your backup arrangements with us before your event.
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If you'd like a closer look at a particular item, please contact us to discuss available photos, product details or inspection arrangements.
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We'd love to help you bring your vision to life! Share your inspiration, colour palette, venue and the atmosphere you're hoping to create. We can help you explore combinations of decorations that complement one another and suit your chosen aesthetic.
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We understand that plans can change. Please contact us as soon as possible if you need to amend or cancel your booking. Any applicable deadlines, fees, refunds or rescheduling options will be governed by the terms provided when you book.
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Any minimum booking amount or additional fees will be communicated before your booking is confirmed. If you have a particular budget in mind, let us know and we can discuss suitable options.
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Please contact us with your venue location to confirm whether delivery or collection arrangements are available for your event. Travel distances and logistics may affect the options offered.
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You can contact us through our website enquiry form or our listed social media channels. Tell us a little about your event, your date and the decorations you're interested in, and we'll help you take the next step towards creating something magical.